Privacy and security
Dictation software with GDPR in mind: made in Germany, processed in the EU.
Here is what happens to your voice, what we store and which service providers are involved. In plain words, without promises we cannot keep.
Data flow
The path of a dictation
From the key press to the finished text there are three stations. Every connection is TLS-encrypted.
- Step 1Your deviceThe Scribewing app on your Mac or PC records while you hold the key.
- Step 2Scribewing server in the EUReceives the audio over an encrypted connection and passes it on. It stores no audio.
- Step 3Speech recognition in the EUTurns the audio into text and cleans it up. The text returns to your device the same way.
Scribewing does not store your audio. The finished text is inserted into the app you are working in.
Principles
What you can rely on
No audio stored by Scribewing
Your audio is processed to produce your text. Scribewing does not keep it.
TLS in transit
Audio and text are transmitted with TLS encryption between your device, our server and the speech recognition service.
Mailbox import stays local
Your sent mail is analysed on your device. Only the terms you confirm are imported into your vocabulary.
A German provider
Scribewing is offered by Schild Roth SEO Agentur GmbH, Cologne. German and EU data protection law applies.
Retention
What we store, and for how long
| Data | Purpose | Storage |
|---|---|---|
| Audio of your dictation | Speech recognition | Not stored by Scribewing |
| Account data (for example your email address) | Sign-in and contract | For as long as your account exists |
| Your vocabulary | Exact spelling of your terms | Until you delete the terms or your account |
| Usage amounts (words, hours) | Quotas and billing | For as long as needed for billing |
| Invoices and payment records | Billing | Statutory retention periods under commercial and tax law |
| Early access form (email address, operating system) | Message about the launch and your access | Until the purpose is fulfilled or you withdraw your consent |
The binding details, including the retention at our service providers, are in the privacy policy.
Subprocessors
Who works for us
We use a small number of service providers. Each one receives only the data it needs for its task.
- Website hosting (Germany)
- Application server (EU)
- Speech recognition and text clean-up (EU endpoint)
- Sign-in
- Payment processing
- Transactional email
Plain words
What we do not claim
No certificates on the label
We do not advertise SOC 2, ISO 27001 or HIPAA, because we do not hold these certificates.
No offline mode
Speech recognition runs on servers in the EU. Scribewing needs an internet connection.
Transport encryption, stated precisely
Connections are TLS-encrypted. We do not call that end-to-end encryption, because the audio has to be processed on the server.
FAQ
Questions about privacy
Where is the provider based?
In Cologne, Germany. The provider is Schild Roth SEO Agentur GmbH. All details are in the imprint.
Does Scribewing store my audio?
No. Scribewing does not store your audio.
Is there a data processing agreement?
Yes, it is part of the Team plan.
Does the website use tracking?
No. This website uses no analytics, no advertising and no third-party fonts or scripts.
How do I exercise my rights?
Write to support@scribewing.app. Your rights are described in the privacy policy.
Your voice. Handled with care.
Try Scribewing and see for yourself.
For macOS and Windows. 14 days of Pro included, no payment details.