Terms and conditions
This is a translation for your convenience. The German version of these Terms and Conditions is the legally binding one (see section 17.4).
1. Scope and contracting party
1.1 These Terms and Conditions (“Terms”) apply to all contracts for the use of the dictation app Scribewing. The contracting party is Schild Roth SEO Agentur GmbH, Bismarckstr. 1-3, 50672 Köln (Cologne), Germany (“we”).
1.2 The Terms apply to consumers (Section 13 of the German Civil Code, BGB) and to businesses (Section 14 BGB). Provisions that apply to only one of the two groups are marked accordingly.
1.3 Deviating terms of businesses apply only if we agree to them in text form.
1.4 These Terms apply from the launch of Scribewing. Before the launch you cannot book a paid plan.
2. Service
2.1 Scribewing is a desktop app for macOS and Windows. It converts spoken language into text and inserts the text into the application that is currently active. Depending on the plan, this includes automatic text clean-up, your own vocabulary and team features.
2.2 Speech recognition runs on servers. You need an internet connection for it.
2.3 The scope of your plan is determined by these Terms and by the service description on the pricing page in the version valid at the time of your order.
2.4 Speech recognition works automatically. The recognised text may contain errors. Check the text before you use it.
2.5 We may use service providers to deliver the service.
3. Account and conclusion of contract
3.1 You need an account to use the service. You must be of legal age. Your details must be correct and complete.
3.2 When registration is completed, a contract of use free of charge is concluded.
3.3 You book a paid plan or an add-on pack in the customer area. Before submitting, you see a summary and can correct your entries. By clicking the order button you make a binding offer. The contract is concluded when we confirm the order by email or activate the plan.
3.4 The contract languages are German and English. We send you your order details by email. You can access and save the Terms on this page at any time.
3.5 An account is for one person. Keep your credentials secret and do not pass them on. Inform us immediately if you suspect misuse.
4. Trial period
4.1 New accounts can test the Pro plan free of charge for 14 days. No payment details are needed. The trial period covers a maximum of 2 hours of dictation.
4.2 The trial period ends automatically. After that, the Free plan applies. The trial period does not turn into a paid plan. No costs arise.
4.3 There is no entitlement to a further trial period.
5. Plans, allowances and fair use
5.1 We offer three plans:
- Free: 2,000 words per week with automatic text clean-up, 1 device, 25 custom terms.
- Pro: 15 hours of dictation per month, 3 devices, vocabulary import from documents and mailbox, training of terms, all languages.
- Team: from 2 seats. Everything in Pro, 15 hours of dictation per seat and month in a shared allowance, team vocabulary, consolidated invoice, seat management and a data processing agreement. The Team plan is intended for businesses only.
5.2 Allowances apply per week (Free) or per billing month (Pro and Team). Unused volumes expire at the end of the period.
5.3 If the allowance is used up, you can book an add-on pack of 10 hours of dictation for a one-time payment, provided we offer it for your plan. We state the validity of the add-on pack when you book it. Without an add-on pack, dictation is not available or only available to a limited extent until the next period begins.
5.4 The allowances are designed for personal dictation (fair use). The following is not permitted:
- use of one account or seat by several people,
- automated or bulk feeding of audio, for example playing back recordings,
- reselling Scribewing or offering it to third parties as a service of your own.
5.5 If you breach section 5.4, we will notify you. If you continue the breach, we may restrict use to a reasonable extent.
6. Prices and payment
6.1 The prices on the pricing page at the time of your order apply. The prices for Pro and for the add-on pack are final prices including statutory VAT. The prices for Team are net prices plus statutory VAT.
6.2 You pay monthly or annually in advance. We do not offer a one-time purchase of the app.
6.3 Payment is handled by the payment service provider Stripe. You see the available payment methods during checkout. You receive invoices electronically.
6.4 If a payment fails, we will inform you. If you do not pay within a reasonable period despite a reminder, we may block the paid features. Our statutory rights remain unaffected.
6.5 A price change applies to a current contract only if you agree to it. We will notify you of a planned change in text form at least six weeks in advance. If you do not agree, the contract continues at the previous price. Our right of ordinary termination under section 7.6 remains unaffected.
7. Term, renewal and cancellation
7.1 The Free plan runs for an indefinite period. You can end it at any time by having your account deleted. We can terminate it with four weeks’ notice.
7.2 Contracts with monthly payment run for an indefinite period. You can cancel at any time with effect from the end of the paid month.
7.3 Contracts with annual payment have a term of 12 months. You can cancel at any time with effect from the end of this term. Without cancellation, the contract is renewed as follows:
- Consumers: The contract is renewed for an indefinite period. You can then cancel it at any time with one month’s notice. We refund fees already paid for the time after the end of the contract on a pro rata basis.
- Businesses: The contract is renewed for a further 12 months each time. You can cancel with effect from the end of the respective term.
7.4 How to cancel:
- in the customer area,
- via the button “Cancel contracts here” on our website. It leads to the page scribewing.app/cancel/. From there you complete the cancellation in the customer area or via a form (Section 312k BGB),
- in text form, for example by email to support@scribewing.app.
We confirm receipt of the cancellation and the date on which the contract ends immediately by electronic means in text form.
7.5 After a paid plan ends, the Free plan applies to your account. You can have your account deleted at any time.
7.6 We can terminate a paid contract with one month’s notice with effect from the end of the paid period.
7.7 The right of both parties to terminate for good cause remains unaffected. Good cause for us is in particular a serious or repeated breach of section 5.4 or section 11.
8. Right of withdrawal for consumers
Consumers have a statutory right of withdrawal. The details and the model withdrawal form are set out in the withdrawal information. Businesses have no right of withdrawal.
9. Availability
9.1 We operate Scribewing with customary care. We do not promise a specific availability in percent.
9.2 Maintenance, security updates and disruptions on the internet or at service providers may interrupt the service temporarily. Where possible, we announce planned maintenance.
9.3 Your statutory rights in the event of defects remain unaffected.
10. Rights of use in the software
10.1 For the term of the contract you receive the non-exclusive, non-transferable and non-sublicensable right to install and use the app on the number of devices provided for in your plan.
10.2 You may not rent out, distribute, modify or decompile the app. Your mandatory statutory rights remain unaffected, in particular under Sections 69d and 69e of the German Copyright Act (UrhG).
10.3 Where the app contains open source components, their respective licence terms take precedence for those components.
11. Your obligations
11.1 Use Scribewing only within the law and these Terms.
11.2 Record the spoken word of other people only with their consent. Dictate information about third parties only if you are entitled to do so.
11.3 If you are bound by professional secrecy, check for yourself before use whether use is permissible for you.
11.4 You may not circumvent technical limits and allowances, disrupt the service or intrude into other accounts.
11.5 Keep the app up to date. Install updates within a reasonable time.
12. Your content
12.1 Your dictations, the recognised texts and your vocabulary remain your content. We do not acquire any rights of our own in them.
12.2 You allow us to process your content as required to provide the service. This includes passing it on to the service providers named in the Privacy Policy.
12.3 Terms in the team vocabulary can be used by the members of the team.
12.4 You are responsible for ensuring that your content does not infringe the rights of third parties.
13. Warranty
13.1 For consumers, the statutory rules on digital products apply (Sections 327 to 327u BGB). During the term of the contract we provide the updates that are necessary to keep the product in conformity with the contract, and we inform you about them. If you do not install an update within a reasonable time, we are not liable for a defect that is due solely to this. This applies only if we have informed you about the update and the consequences.
13.2 For businesses the following applies: report defects in text form and describe them in a comprehensible way. We remedy defects within a reasonable time. Strict liability for defects that existed when the contract was concluded (Section 536a (1) alt. 1 BGB) is excluded. Section 14 remains unaffected.
14. Liability
14.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act, for defects fraudulently concealed and to the extent that we have given a guarantee.
14.2 In the event of slight negligence we are liable only if we breach an essential contractual obligation. This is an obligation whose fulfilment makes the contract possible in the first place and on whose observance you may regularly rely. In this case liability is limited to the damage that was foreseeable when the contract was concluded and is typical for the contract.
14.3 Otherwise liability is excluded. This also applies to our legal representatives and vicarious agents.
14.4 Damage that arises because you use a recognised text without checking it may be attributed to you as contributory negligence (Section 254 BGB).
15. Data protection and data processing agreement
15.1 How we process personal data is set out in the Privacy Policy.
15.2 Team customers generally process personal data with Scribewing under their own responsibility. We then act as a processor. The Team plan therefore includes a data processing agreement under Art. 28 GDPR. We make it available to Team customers for conclusion.
16. Changes to the service and to the Terms
16.1 We continue to develop Scribewing. We may change the service if there is a valid reason. Valid reasons are in particular new technical requirements, the security of the service, changed conditions of our service providers and changed laws. You incur no additional costs as a result. We inform you about the change in a clear and comprehensible manner.
16.2 If a change impairs your use more than insignificantly, we inform you in text form in good time beforehand. You can then end the contract free of charge within 30 days (Section 327r BGB). The period begins when you receive the information, at the earliest when the change takes effect.
16.3 We notify you of changes to these Terms in text form at least six weeks before they take effect. Changes that do not disadvantage you or that we have to make because of a change in the law are deemed accepted if you do not object within six weeks. We point out this consequence in the notification. All other changes apply only with your consent.
17. Final provisions
17.1 German law applies. The UN Convention on Contracts for the International Sale of Goods does not apply. If you are a consumer habitually resident in another country, the mandatory protective provisions of that country remain applicable.
17.2 If you are a merchant, a legal entity under public law or a special fund under public law, Cologne is the exclusive place of jurisdiction.
17.3 We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
17.4 These Terms are available in German and in English. The German version is authoritative. The English version is a translation.
17.5 If a provision of these Terms is invalid, the remaining provisions remain valid.
Version: November 2026.