Right of withdrawal

This is a translation for your convenience. The German version of this withdrawal information is the legally binding one.

This withdrawal information applies to consumers who book a paid plan or an add-on pack of Scribewing. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. Businesses have no right of withdrawal.

1. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Schild Roth SEO Agentur GmbH, Bismarckstr. 1-3, 50672 Köln, Germany, phone: +49 221 29850420, email: support@scribewing.app) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website https://scribewing.app/withdrawal/#withdraw-form. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal without delay (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

2. Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

3. Early start and expiry of the right of withdrawal

We begin the service before the end of the withdrawal period only if you expressly request this when ordering. If you then withdraw, you owe the proportionate amount described in section 2 (Section 357a (2) of the German Civil Code, BGB).

Scribewing is a digital service. The right of withdrawal therefore does not expire simply because the service has begun. It expires early if we have fully performed the service and, before it began, you

• expressly consented to us beginning the service before the end of the withdrawal period, and
• confirmed that you know that your right of withdrawal expires once we have fully performed the contract (Section 356 (4) no. 2 BGB).

A current subscription is generally not fully performed before the withdrawal period ends. An add-on pack is fully performed when the hours it contains have been used up.

4. Model withdrawal form

If you wish to withdraw from the contract, please complete and return this form.

• To Schild Roth SEO Agentur GmbH, Bismarckstr. 1-3, 50672 Köln, Germany, email: support@scribewing.app
• I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.

Version: November 2026. Further rules on the contract are set out in the Terms and Conditions.